Terms of Service

OVERVIEW
This website is operated by Gentsden. Throughout the site, the terms “we”, “us”, and “our” refer to Gentsden. Gentsden offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you represent and warrant that you are of legal age to enter into a binding agreement in your jurisdiction, or, if you are under the age of majority in your state or province, you have obtained the consent of a parent or legal guardian to allow any minor dependents under your care to use this site.
You agree that you will not use the products or services offered on this site for any illegal, unlawful, or unauthorized purposes. You further agree to comply with all applicable local, state, and international laws, including, but not limited to, copyright, trademark, and intellectual property laws, while using the services provided on this site.
You are prohibited from transmitting any viruses, worms, or other harmful code, including any form of malware or software designed to disrupt the operation of the site or compromise its security.
Any breach or violation of these Terms of Service may result in the immediate suspension or termination of your access to the services provided on this site, without prior notice or liability.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any individual, for any reason, at any time, at our sole discretion.
You acknowledge and agree that your content (excluding credit card information) may be transferred across various networks in an unencrypted format and may be subject to modifications in order to meet the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transmission across networks to ensure security.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, your use of the Service, your access to the Service, or any contact on the website through which the Service is provided, without our express prior written consent.
The headings used in this agreement are for convenience only and shall not affect the interpretation or enforcement of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that the information available on this site is accurate, complete, or up-to-date. The material on this site is provided solely for general informational purposes and should not be relied upon as the exclusive basis for making decisions. We encourage you to consult more accurate, complete, or timely primary sources of information before making any decisions. Any reliance on the material provided on this site is at your own risk.
This site may include historical information, which is not current by nature and is provided for reference purposes only. While we reserve the right to modify the contents of this site at any time, we are under no obligation to update any information presented here. You acknowledge that it is your responsibility to regularly review and monitor changes to the site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices for our products are subject to change at any time, without prior notice.
We reserve the right, at our sole discretion, to modify, suspend, or discontinue the Service (or any part or content thereof) at any time, without notice.
We shall not be held liable to you or to any third party for any modifications, price changes, suspensions, or discontinuations of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be exclusively available online through our website. These products or services may have limited availability and are subject to return or exchange only in accordance with our Refund Policy.
We have made every effort to display the colors and images of our products as accurately as possible on our site. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. Additionally, we reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel the quantities purchased per person, per household, or per order. Such restrictions may include orders placed using the same customer account, credit card, and/or billing and/or shipping address. In the event that we need to modify or cancel an order, we will make reasonable efforts to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website. Additionally, you agree to promptly update your account and other information, including your email address, credit card details, and expiration dates, to ensure that we can successfully complete your transactions and contact you when necessary.

For further details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools, over which we have no control, input, or responsibility.
You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis, without any warranties, representations, conditions, or endorsements of any kind. We shall bear no liability arising from or related to your use of these optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms on which these tools are provided by the respective third-party provider(s).
Additionally, we may introduce new services and/or features on our website in the future, including the release of new tools and resources. Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with Gentsden. We are not responsible for examining or evaluating the content or accuracy of these external sites, and we do not warrant or assume any liability for any third-party materials, websites, products, or services.
We are not liable for any harm or damages resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the policies and practices of any third-party site before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit specific materials at our request (such as contest entries) or voluntarily provide creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that Gentsden may, at any time and without limitation, edit, copy, publish, distribute, translate, and otherwise use any comments you submit in any medium. We are under no obligation (1) to maintain any comments in confidence; (2) to provide compensation for any comments; or (3) to respond to any comments.
While we may monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates any intellectual property or these Terms of Service, we are not obligated to do so.
You agree that your comments will not infringe on any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. Additionally, your comments must not contain unlawful, abusive, or obscene material, nor include any viruses or malware that may affect the functionality of our Service or any related website. Misrepresentation, including the use of false email addresses or assuming someone else’s identity, is prohibited.
You are solely responsible for the accuracy of the comments you submit. Gentsden assumes no liability for comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, which can be accessed here: https://gentsden.com/privacy-policy/.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or within our Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information within the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date within the Service or on any related website should be interpreted as an indication that all information has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are strictly prohibited from using the site or its content in the following ways: (a) for any unlawful purpose; (b) to solicit others to engage in or participate in any unlawful acts; (c) to violate any applicable international, federal, provincial, state, or local laws, regulations, or rules; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit any viruses or other malicious code intended to impact the functionality or operation of the Service, any related website, other websites, or the Internet; (h) to collect or track the personal information of others without consent; (i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service, any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website should you violate any of these prohibited uses.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Gentsden and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising from or related to your breach of these Terms of Service or any documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent allowed by applicable law. The unenforceable portion will be considered severed from these Terms of Service, and this determination will not impact the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The rights, duties, and liabilities of both parties incurred prior to the effective termination date shall survive the termination of this agreement for all purposes.
These Terms of Service shall remain in effect unless terminated by either party. You may terminate these Terms of Service at any time by providing us with notice that you no longer wish to use our Services, or by ceasing use of our website.
In the event that we, at our sole discretion, determine or suspect that you have failed to comply with any provision of these Terms of Service, we reserve the right to terminate this agreement immediately and without notice. In such case, you shall remain liable for all obligations, including any amounts due, up until the date of termination. Furthermore, we may deny you access to our Services, or any portion thereof, upon such termination.

SECTION 17 – ENTIRE AGREEMENT

The failure of either party to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us. These Terms govern your use of the Service and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including but not limited to any previous versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service, as well as any separate agreements through which we provide you Services, shall be governed by and construed in accordance with the laws of the jurisdiction where the company is legally registered (e.g., the United States, Hong Kong), depending on the region in which the Service is being provided. Additionally, any dispute arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in the applicable region, unless otherwise agreed in writing by the parties.
SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the most up-to-date version of these Terms of Service at any time by visiting this page.
We reserve the right, at our sole discretion, to modify, amend, or replace any portion of these Terms of Service by posting the updated terms on our website. It is your responsibility to periodically check our website for any updates or changes. Your continued use of or access to the website or Service after the posting of any changes constitutes your acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us at support@gentsden.com.