Contact Information

Please email us at support@Gentsden.com for any customer service issues that arise. Please allow 24hrs for a response.
or CONTACT US at +1 (505) 596-4677

Frequently Asked Question

Orders, Shipping, & Returns

– F A Q s –

Trust us — we want your new Gentsden product to arrive as quickly as you do. That’s why we work diligently to package each order with care and ship it to you in a timely manner. All US orders ship from our warehouse in 5-8 business days. If you’d like an update on your package’s status, simply contact our dedicated customer support team.

We’re confident that our solutions will enhance your home and make your life easier, we’ve got you covered. Simply contact our customer support team within 60 days for a quick, hassle-free return or exchange. To begin, chat with one of our attentive support agents any day of the week from 5 AM – 6 PM PST.

We’re proud to offer a 60-Day Satisfaction Guarantee. If your new Gentsden product doesn’t live up to your expectations, simply contact our customer support team within 60 days of receiving your package.

We know you want your new Gentsden product to arrive as soon as possible. That’s why we work tirelessly to package your order with care and ship it to you quickly. All US orders ship from our warehouse within 5-8 business days, so you can rest easy knowing your package will arrive shortly.

At Gentsden, we’re proud to offer multiple payment options for your convenience. At the Checkout Page, you’ll see Amazon Pay, PayPal, Venmo, and more. Simply select your preferred payment method for a quick, easy checkout experience.

If you have a discount or promo code for any Gentsden products, we make it easy for you to add them. At the Checkout Page, simply enter your code on the right-hand side where it says “Discount code.” Click “Apply,” and your discount will automatically be deducted from your total!

Formal Wear Products

– F A Q s –

Formal wear is ideal for weddings, black-tie events, galas, business meetings, and other events that require a polished and sophisticated appearance.

To choose the right fit, ensure the shoulders of the jacket align with your natural shoulder line, the sleeves end at your wrist bone, and the pants break slightly over your shoes. A tailored fit often provides the best look.

Common accessories for formal wear include cufflinks, pocket squares, ties or bow ties, dress shoes, and a matching belt. Consider a watch for an added touch of elegance.

Yes, most formal wear items like suits and tuxedos can be altered by a professional tailor to achieve a perfect fit. It’s recommended to get your measurements taken before any alterations.

To maintain formal shoes, clean them regularly with a damp cloth, apply shoe polish, and store them with shoe trees to maintain their shape. Avoid wearing them on consecutive days to allow them to air out.

Casual Wear Products

– F A Q s –

Lightweight fabrics like cotton, linen, and blends of these materials are ideal for casual wear in warm weather. They allow breathability and keep you cool.

For a smart-casual look, pair items like a crisp button-down shirt with chinos or dark jeans. You can also add a casual blazer and loafers or clean sneakers to elevate the outfit.

Most casual wear can be machine-washed. To maintain the quality, wash in cold water, avoid using too much detergent, and air dry or tumble dry on low heat. Always check the care label for specific instructions.

Absolutely! Sneakers are a versatile option that pairs well with most casual outfits. Opt for clean, minimalistic designs for a more polished look.

When buying casual wear, consider comfort, fit, and versatility. Look for pieces that can be easily mixed and matched, are made from breathable fabrics, and suit your personal style.

FREE SHIPPING, EVERYWHERE
FOR ALL ITEMS

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Guaranteed

DEDICATED CUSTOMER CARE
AVAILABLE DAILY 5 AM – 6 PM PT

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