Return & Refund Policy

At Gentsden, we are dedicated to delivering high-quality products and outstanding customer service. We want you to be fully pleased with your purchase, so we provide a 30-day guarantee for your satisfaction. If for any reason you’re not fully satisfied, please reach out to us at support@gentsden.com.

Our Customer Support is available 24/7, as your happiness and satisfaction are our top priorities.

Cancellation Policy
You have 24 hours after placing an order to request a cancellation before dispatch. If the order has already been dispatched, you’ll need to follow our standard returns policy.

Returns Policy
You have 60 days after receiving your order to request a return for a potential refund or store credit with a member of our customer support team. Please reach out to our customer support team before sending your order back.

Refunds may take 5-10 business days to be fully processed by your financial institution.

Exchange Policy
We offer FREE exchanges in the form of store credit for sizing issues. Please contact our support team to arrange an exchange.

Please note, we reserve the right to update this Return & Refund Policy at any time. It is the customer’s responsibility to review the latest version before purchasing. By making a purchase and using Gentsden products, you accept this Return & Refund Policy.